Next day delivery on all orders placed by 3 pm.

Return Policy

*Next day delivery can be offered when an order is placed before 4pm.

At this moment in time we do not offer Sunday delivery.

Due to some locations delivery can take slightly longer. If you live in Northern Ireland, Isle of Man, Isle of Wight or the Scottish Highlands please allow an additional 24-48 hours for delivery.

Due to customs restrictions we cannot ship boxes to any of the Channel Islands.

If the order does not include boxes the delivery may take longer than 24 hours.


We are passionate about all things cardboard and want you to be 100% happy with your purchase but if a refund is necessary we do have a simple returns procedure to follow:


If your item(s) has arrived and it’s not quite what you wanted you can of course look to send this back. You must contact our customer care team within 14 working days only via emailing us

We will refund delivery cost, if any, of getting the goods to you in the first place, however the return postage will be at your cost.

Damaged Goods:

We take steps when dispatching cardboard box orders to minimise damage in transit but unfortunately accidents can happen! We are proud to offer a 100% satisfaction guarantee so if your order does arrive damaged please let our customer service team know within 7 days of receipt of the order. We can then take the necessary steps to replace the damaged goods.

You may contact us on (We aim to respond to all emails within 24 hours).

Our returns address is

Hello Services Ltd
First Floor
19 & 20 Station Point
121 Sandycombe Rd
Richmond TW9 2AD